Versand

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may take longer. You will be notified if there is a delay in shipping your order.

Shipping Methods & Delivery Times
We offer the following shipping options (delivery times may vary by location):

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International Shipping: 7–21 business days, depending on the destination

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be available for orders over a specified amount.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment online.

Shipping Restrictions
We currently ship to most countries worldwide. Certain items may be restricted from shipping to specific regions due to regulations. If your order cannot be shipped, we will notify you promptly and provide alternatives.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@revigena.de. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund if applicable.

Customs, Duties, and Taxes
For international orders, customs duties, taxes, and other fees may be applied once the package reaches the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for details.

Contact Us
If you have any questions regarding shipping, please contact us at info@revigena.de.