Datenschutzerklärung

Last Updated: December 23, 2025

My PrimeTech operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). My PrimeTech is powered by Shopify, which enables us to provide these Services. This Privacy Policy explains how we collect, use, or share personal information when you visit the website, use the Services, make a purchase, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

By using the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

1. What Personal Information Do We Collect or Process?

Personal information refers to data that identifies you or can be associated with you directly. Anonymous or de-identified information is not considered personal information. Depending on how you interact with the Services and the applicable law, we may collect or process the following types of personal information:

Contact Information: Name, postal address, billing and shipping addresses, phone number, email address
Financial Information: Credit/debit card details, bank account information, transaction details, payment method, payment confirmation
Account Information: Username, password, security questions, settings, and preferences
Transaction Information: Items you view, add to your cart, wish list, purchase, return, or exchange, as well as past transactions
Communications: Information provided when contacting our customer support
Device Information: Device type, browser, network connection, IP address, unique identifiers
Usage Information: Interactions with the Services, including how and when you use or browse the Services

2. Sources of Personal Information

Directly from You: When you create an account, use the Services, communicate with us, or otherwise provide personal information
Automatically through the Services: Cookies, tracking technologies, and device information collected while using our products or visiting our website
From Service Providers: Third parties providing services on our behalf or processing data for us
From Partners and Other Third Parties

3. How We Use Your Personal Information

We may use personal information for purposes including:

Providing and Improving Services: Fulfilling orders, managing accounts, organizing shipments, processing returns/exchanges, enabling reviews, providing personalized recommendations, and improving the Services
Marketing and Advertising: Sending marketing communications via email, SMS, or mail, and displaying personalized online advertising
Security and Fraud Prevention: Authenticating accounts, ensuring a secure shopping experience, detecting and preventing fraudulent or malicious activity
Communication: Providing customer support and responding to inquiries promptly
Legal Compliance: Complying with applicable laws, responding to lawful requests from authorities, investigating potential legal claims, and enforcing our policies

4. Sharing Personal Information

Personal information may be shared under certain circumstances, including:

Shopify and Other Service Providers: IT management, payment processing, data analysis, fulfillment, and shipping
Marketing Partners: Personalized advertising based on your online activity
With Your Consent: For delivery of products or use of social media widgets or login integrations
Affiliates or Within Our Corporate Group
In Connection with Business Transactions or Legal Requirements

5. Relationship with Shopify

The Services are hosted on Shopify. Shopify processes data to provide and improve the Services, including using advanced features that may consider interactions with other merchants and Shopify. For more information about Shopify’s data practices and your rights, visit: Shopify Privacy Portal

6. Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age. Parents or guardians may request deletion of such information.

8. Data Security and Retention

While we implement security measures, no transmission or storage method is completely secure. Retention of personal information depends on factors such as account management, provision of Services, legal obligations, or contractual enforcement.

9. Your Rights

Depending on your residence, you may have rights including:

Access, Deletion, Correction, and Data Portability
Managing Communication Preferences
Objection to or Restriction of Processing, Withdrawal of Consent (EU/UK)

To exercise your rights, contact us. For Shopify-processed data, see: Shopify Privacy Portal

10. Complaints

If you have complaints about our processing of personal information, you may contact us or the relevant data protection authority. For the European Economic Area: List of Supervisory Authorities

11. International Transfers

Personal information may be transferred, stored, or processed outside your country of residence. We rely on standard contractual clauses or equivalent mechanisms unless the destination country provides an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. The “Last Updated” date will be revised accordingly.

13. Contact

For questions or to exercise your rights, please contact us:

Phone: [please insert]
Email: info@revigena.de
Mail: Alpenstraße 4c, Haldenwang, 87490, Germany

My PrimeTech is the data controller of your personal information under applicable data protection laws.